Terms And Conditions

Please take a read our terms and conditions carefully prior to trip booking with us.

VISA AND PASSPORT

You should have valid passport with valid visa while travelling to Nepal.

BOOKING AND PAYMENT
To book your particular trip to Khumbu Alpine Travel, 20% of trip cost is requiered to deposit in advance while booking your trip and send copy of Passport via Email. Remaining payment is required to pay before your departure to trek. Deposit amount can be transfer via Bank or remittance with details to name of Company only.Transfer service charges via banks are responsible of client themselves. After send the advance money to our Account, requested to E-mail us the bank reference number or remittance slips copy and senders details.

MODE OF PAYMENT

You can make the payment either by wire transfer or Bank transfer.

Account Name: Khumbu Alpine Travel Pvt. Ltd

Account Name/Beneficiary: 0570010149665

Address of beneficiary: Thamel

Name of Bank: Mega Bank Nepal Limited

Address of Bank:Thamel, Kathmandu

Account Type: Current Account

Bank Street Address: Thamel Bagwati Marg

Swift  Code: MBNLNPKA

Bank service charges related to submitting a deposit are the responsibility of the client.we reserve the right to amend in our prices because of the fluctuation in any exchange rates ,and we won't be liable for any delay or loss during transfer process.


INSURANCE

As our company trip cost doesn’t include the personal insurance of clients.
Although Our first priority is safety and security our clients are requiered compulsorily to purchase comprehensive travel insurance policy covering the expenses for accident , loss, Natural calamity,theft , emergency evacuation because of sickness or any other reasons before departed to Nepal from homeland.So Travel insurance is mandetory while travelling with us. Clinets  are requested to carry copy of Insurance policies.

CANCELLATION BY CUSTOMER/CLIENT

If you would like to cancel the trip, you are requested to notify us immediately and we entertain free trip cancellation service upon submission of trusted reason before 70 Days of the departure date upon adequate evidence and reasons.We will approve it as cancelled only after receiving valid notice. If your cancellation is truth like serious illness we will be able to postponed your trip for particular date with certain postponed trip charges or you can transfer to other person if the requirement of trip is same of you. If you would like to postponed your trip , and written notice is received before 20 days, we will make neccesary ammendments with charges of $100 per person because all our reservation to various parites such as hotels in city,Airlines, and guest house booking to all the trip area will be done as soon as your initial booking received and done of diposit.Our cancellation charge will be applicable as per date on which company is notified.

Cancellation 60 Days or more days before trip starting date : Deposit Loss

Cancellation 30 Days or more days before trip starting date:50% of cost of trip

Cancellation 15 Days or more days before trip starting date:100% of cost of trip.


FLIGHT DELAY/CANCELLATION/CHANGE IN ITINERARY

We humbly request you to carry some extra money for extra expenses like food and accomodation incase of delays or cancellation of flight.Fluctuate climate and Bad weather may cause domestic flight delays. Incase of flight cancellation of delayed  flights, clients will be responsible to bear all expenses as we can manage the alternative arrangement like helicopter flight, your flight cost will be reconcile in normal flight fare.


SERVICE NOT USED OR INCOMPLETE TOUR

Khumbu Alpine travel will not be liable to refund any services not used or incomplete trip,or peak not summited with any kind of reasons. In any case if you did any illegal or unlawful activities ,law of Nepal will take action.Khumbu Alpine Travel will not be liable for that and for refund also.

HEALTH AND FITNESS

We organizes multiple adventure tours and trips in high altitudes regions which have high risk and required physically and mentally fit with demanding more physical stamina.The Khumbu Alpine Travel will not be liable and not obliged to refund the any cost incase of not accomplishing goal of any trip due to any physical and mental  inablilty.

 

COMPLAINTS

If there is any complaints about the  particular trip, should be informed in advance so that we will be liable to resolve the issues, because we will always work for our clients satisfaction which is our first priority as well.

 

CANCELATION BY KHUMBU ALPINE TRAVEL

If your trip cancelled after your payment done due to unexpected circumstances like political instability, strikes,riots,war, natural disaster(Earth quake,landslides,flood,snowfall etc), border closed, climate condition,civil disturbance,Changes in government rules,government restrictions,road blokage, unprecedented deseas, or any other unforseen case,
 we will reserves the right to cancel any trip and be liable to manage another trip or to refund your money.
 

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